My Lotus Terms & Conditions

Thank you for your interest in Lotus and your visit to and My Lotus. This page sets out the terms and conditions of use on which you may use the My Lotus section (“My Lotus”). 

Please read these terms and conditions of use carefully before using My Lotus. By using My Lotus, you indicate that you accept these terms and conditions of use and that you agree to abide by them. If you do not agree to these terms and conditions of use, please refrain from using My Lotus.

Information about us is a site operated by Group Lotus Limited (“We”). We are registered in England and Wales under company number 606189 and have our registered office at Potash Lane Hethel Norwich NR14 8EZ. Our main trading address is the same as our registered office address. Our VAT number is GB105 986 355

Accessing our site

Access to My Lotus is permitted on a temporary basis.  We reserve the right to withdraw or amend the service we provide on My Lotus without notice. We will not be liable if for any reason My Lotus is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of My Lotus, or our entire site, to users who have registered with us.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We reserve the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms and conditions of use.

You are responsible for making all arrangements necessary for you to have access to My Lotus.  You are also responsible for ensuring that all persons who access My Lotus through your internet connection are aware of these terms and conditions, and that they comply with them.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in My Lotus, and in the material published on it.  You must not use any part of the materials on My Lotus for commercial purposes without obtaining a licence to do so from us or our licensors.

COPYRIGHTS© Copyright 2020 Group Lotus Limited.

All rights reserved. Any text, images, graphics, sound files, animation files, video files, and their arrangement on My Lotus are subject to copyright and other intellectual property protection. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted to other sites.

My Lotus may also contain text, images, graphics, sound files, animation files, video files, and their arrangement that are subject to third-party copyright, particularly the content of the My Lotus story.


LOTUS, the Lotus Roundel Device, model names and all associated logos and distinctive designs are trade marks of Group Lotus Limited subject to trade mark and other intellectual property protection.


Whenever you make use of a feature or form that allows you to upload content to My Lotus, you must comply with the content standards set out in our Acceptable Use Policy (see below).

You warrant that any such content does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to My Lotus will be considered non-confidential.

By submitting content to My Lotus, you warrant that all related contents, such as pictures, videos, texts, do not infringe any third-party rights.  You retain all of your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described in Rights you are giving us to use material you upload below.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to My Lotus constitutes a violation of their intellectual property rights, or of their right to privacy.

We may review content submitted prior to publication on My Lotus and may edit the content of your My Lotus story before it is published on My Lotus.

You are solely responsible for securing and backing up your content.

Rights you are giving us to use material you upload

When you upload or post content to My Lotus, you grant us the following rights to use that content:

You grant us the rights to publish, change, amend, combine, copy and delete your content and you warrant that you are entitled to grant us these respective rights.

By submitting content, you further agree that your My Lotus story and related content may be used for marketing purposes by Lotus as well as other affiliates of Lotus or Lotus dealers on other channels, next to My Lotus, such as social media channels, newsletter, brochures, videos or similar.

Reliance on information posted

Commentary and other materials posted on My Lotus are not intended as advice on which reliance should be placed.  We therefore disclaim any and all liability and responsibility arising from any reliance placed on such materials by any visitor to My Lotus, or by anyone who may be informed of any of its contents.

Our site changes regularly

We aim to update My Lotus regularly, and may change the content at any time. If the need arises, we may suspend access to My Lotus, or close it indefinitely. Any material on My Lotus may be out of date at any given time, and we are under no obligation to update such material.

Our liability

The material displayed on My Lotus is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

Lotus is not responsible for product descriptions provided by third parties. All material on My Lotus is not intended as definitive advice and must be verified prior to purchase or any other use.

Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with My Lotus or in connection with the use, inability to use, or results of the use of My Lotus, any websites linked to it and any materials posted on it, including, without limitation any liability for:

  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • wasted management or office time; and
  • for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information about you and your visits to My Lotus

We process information about you in accordance with our privacy policy. By using My Lotus, you consent to such processing and you warrant that all data provided by you is accurate. We will only use your personal information as set out in our Privacy Policy.

Viruses, hacking and other offences

You must not misuse My Lotus by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to My Lotus, the server on which My Lotus is stored or any server, computer or database connected to My Lotus. You must not attack My Lotus via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use My Lotus will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of My Lotus or to your downloading of any material posted on it, or on any website linked to it.

Linking to My Lotus

You may link to My Lotus home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

My Lotus must not be framed on any other site, nor may you create a link to any part of our site other than the home page of My Lotus. We reserve the right to withdraw linking permission without notice.

If you wish to make any use of material on My Lotus other than that set out above, please address your request to

Links from My Lotus

Any links to other sites and resources provided by third parties are provided for your information only.  We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. 

Jurisdiction and applicable law

The English courts will have, and you hereby submit to, exclusive jurisdiction over any claim arising from, or related to, a visit to My Lotus although we retain the right to bring proceedings against you for breach of these terms and conditions in your country of residence or any other relevant country.  These terms and conditions of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England.


We may from time to time amend these terms and conditions and we reserve the right to do so without notice at any time.  The amended version will be published on My Lotus.

Your concerns

If you have any concerns about material which appears on My Lotus, please contact or:

Webmaster, Group Lotus Limited, Potash Lane, Hethel, Norwich, Norfolk, NR14 8EZ, United Kingdom.

Thank you again for your interest in Lotus and your visit to My Lotus.

Acceptable Use Policy:

If you upload or submit content for a My Lotus story, such as comments, pictures, videos, texts, opinions, proposals or any other content you agree to abide by this acceptable use policy, setting out acceptable and unacceptable conduct and content. Please note that you are fully responsible for the content you upload/submit.


  • Provide positive or neutral content;
  • comply with all Terms & Conditions, including the terms of this Acceptable Use   Policy;
  • upload content only to which you own all required rights or licences
  • comply with all applicable laws and government regulations, including but not limited to all intellectual property, data and privacy laws.
  • use commercially reasonable efforts to prevent unauthorised access to or use of My Lotus
  • keep passwords and all other login information confidential;
  • monitor and control all activity conducted through your account in connection with My Lotus;
  • promptly notify us if you become aware of or reasonably suspect any illegal or unauthorised activity or a security breach involving your account or My Lotus

Do not:

  • Submit Insulting, threating or defaming content;
  • Submit Spam or unauthorized advertising;
  • Post content infringing third parties rights (e.g., intellectual property rights).
  • permit any third party to access or use a username or password for My Lotus
  • share, transfer or otherwise provide access to an account designated for you to another person;
  • upload to or transmit from My Lotus any data, file, software or link that contains or redirects to a virus, Trojan horse, worm or other harmful component, or a technology that unlawfully accesses or downloads content or information stored within My Lotus or on the hardware of Lotus or any third party;
  • attempt to reverse engineer, decompile, hack, disable, interfere with, disassemble, modify, copy, translate or disrupt the features, functionality, integrity or performance of My Lotus (including any mechanism used to restrict or control the functionality of My Lotus), any third-party use of My Lotus or any third-party data contained therein (except to the extent such restrictions are prohibited by applicable law);

Your concerns

If you have any concerns about material which appears in this Acceptable Use Policy, please contact or Webmaster, Group Lotus Limited, Potash Lane, Hethel, Norwich, Norfolk, NR14 8EZ, United Kingdom.