Helping you to get the most out of your Lotus.

Find answers to the most commonly asked questions, discover more about your Lotus or get direct support from our Customer Care team.

Your Lotus

Discover how to get the most from your Lotus.


Ways to get in touch

Live chat

Our Customer Care team are Lotus experts and always happy to help.

Available 09.00 – 17:00 Monday to Friday Live chat


Need expert advice? Our team of Lotus experts are always happy to help. ⁠info@lotus-sales.com

Send us a message and we’ll get back to you as soon as possible. Try and include the relevant customer and vehicle details. customercare@lotuscars.com


Our UK Sales and Customer Care teams are available via the phone from 09.00 – 17:00 Monday to Friday

+44 (0) 20 8154 3316

+44 (0) 3300 948 047

In Person

Experience Lotus and meet our teams at any of the Lotus Centres around the country.
Find opening hours and contact information for all locations.

Find your nearest Lotus Centre

Roadside Assistance

If you’re in an unsafe situation, please call the local emergency number (999) immediately. If you’re not in danger, Lotus Roadside Assistance is here to help you out.

How can we do better?

At Lotus we continuously strive to deliver an exceptional experience to all of our customers.

If you feel there is more we can do, or want to discuss any issues you are experiencing, please reach out to us and we will endeavour to resolve your query as quickly as possible.