Helping you to get the most out of your Lotus.

Find answers to the most commonly asked questions, discover more about your Lotus or get direct support from our Customer Care team.

Your Lotus

Discover how to get the most from your Lotus.

Ways to get in touch

Live Chat

Our Customer Care team are Lotus experts and always happy to help.

Available 10.00 – 17:00 Monday to Friday


We are experiencing a high volume of traffic to our email, if your request is urgent please call Lotus Customer Care.

Send us a message and we’ll get back to you as soon as possible. Try and include the relevant customer and vehicle details.


Our Customer Care team are available via the phone.

Lines open 10.00 – 17:00 Monday to Friday

In Person

Experience Lotus and meet our teams at any of the Lotus Centres around the country.
Find opening hours and contact information for all locations.



If you’re in an unsafe situation, please call the local emergency number (999) immediately. If you’re not in danger, Lotus Roadside Assistance is here to help you out.

How can we do better?

At Lotus we continuously strive to deliver an exceptional experience to all of our customers.

If you feel there is more we can do, or want to discuss any issues you are experiencing, please reach out to us and we will endeavour to resolve your query as quickly as possible.