Customer Services
(UK)

CONTACT FOR: 
Customer Services in UK.
Call +44 (0) 3300 948 047

EMAIL: 
customercare@lotuscars.com
09.00 – 17:00 Monday to Friday

Customer Services
(USA & Canada)

CONTACT FOR: 
Customer Services in USA & Canada.
Call toll-free on 1-800-24 LOTUS (1-800-245-6887)

EMAIL: 
inquiries@lotuscars.com

Customer Services
(Rest of the world)

CONTACT FOR: 
Customer feedback regarding service or vehicle problems.

EMAIL: 
customerservices@lotuscars.com
08:15 – 17:15 GMT Monday to Thursday
08:15 – 12:15 GMT Friday


How can we do better?

At Lotus we continuously strive to deliver an exceptional experience to all of our customers.

If you feel there is more we can do, or want to discuss any issues you are experiencing, please reach out to us and we will endeavour to resolve your query as quickly as possible.

Have you seen our FAQ page? This may answer any questions you have.
If you need to reach us directly please contact us by phone or email.

Show FAQs
feedback@lotuscars.com
+44 (0) 3300 948 047


Sales – Cars

CONTACT FOR: 
Sales Enquiries

EMAIL: 
sales@lotuscars.com
8:15 – 17:15 GMT Monday to Thursday | 8:15 – 12:15 GMT Friday

Main Switchboard

+44 (0) 1953 608000

8:15 – 17:15 GMT Monday to Thursday | 8:15 – 12:15 GMT Friday


Archive

CONTACT FOR: 
Archive queries relating to build specification, build dates, certificate of provenance and data certificates for cars prior to 1997

EMAIL: 
archive@lotuscars.com
8:15 – 17:15 GMT Monday to Thursday | 8:15 – 12:15 GMT Friday

Certificate

CONTACT FOR: 
Certificate of Conformity for cars from 1997

EMAIL:
certificate@lotuscars.com
8:15 – 17:15 GMT Monday to Thursday | 8:15 – 12:15 GMT Friday

Human Resources

CONTACT FOR: 
General HR related queries

EMAIL:
hr@lotuscars.com
8:15 – 17:15 GMT Monday to Thursday | 8:15 – 12:15 GMT Friday

For any recruitment enquiries, including Job Applications, Job Vacancy enquiries and Internships/Industrial Placements please go to ‘Jobs & Careers’

Lotus Dealer Franchise

CONTACT FOR: 
Dealer & Authorised Repairer applications

EMAIL: 
networkdevelopment@lotuscars.com
8:15 – 17:15 GMT Monday to Thursday | 8:15 – 12:15 GMT Friday

Lotus Driving Academy

CONTACT FOR:
Track days, corporate events

WEBSITE:
www.lotusdrivingacademy.com

Lotus Engineering

CONTACT FOR:
All information related to Lotus Engineering

EMAIL: 
engsales@lotuscars.com
8:15 – 17:15 GMT Monday to Thursday | 8:15 – 12:15 GMT Friday

Lotus Engineering Software

CONTACT FOR: 
Software sales, support and further information

EMAIL: 
lesoftsupport@lotuscars.com
8:15 – 17:15 GMT Monday to Thursday | 8:15 – 12:15 GMT Friday

Marketing – Cars

CONTACT FOR: 
Cars marketing enquiries

EMAIL: 
marketing@lotuscars.com
8:15 – 17:15 GMT Monday to Thursday | 8:15 – 12:15 GMT Friday

Motorsport

CONTACT FOR: 
Motorsport activity enquiries and motorsport products

EMAIL: 
motorsport@lotuscars.com
8:15 – 17:15 GMT Monday to Thursday | 8:15 – 12:15 GMT Friday

Parts

CONTACT FOR: 
Requests / Orders / Reminders for vehicle parts

CONTACT: 
Please contact your nearest dealer

PR / Communications

CONTACT FOR: 
Requests from press, press cars, PR press kits

EMAIL: 
pr@lotuscars.com
8:15 – 17:15 GMT Monday to Thursday | 8:15 – 12:15 GMT Friday

Vehicle Service Information

CONTACT FOR:
Technical maintenance documentation

CONTACT:
vsic.lotuscars.com

Warranty

CONTACT FOR: 
Warranty enquiries

EMAIL: 
warranty@lotuscars.com
8:15 – 17:15 GMT Monday to Thursday | 8:15 – 12:15 GMT Friday